Your privacy matters to us. This page explains exactly what information vvjili collects, why we collect it, and how we keep it safe — so you can play with confidence on our Philippines platform.
When you register and use vvjili, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect technical data automatically when you access our platform, such as your IP address, device type, browser version, and session activity logs. This technical information helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. During the verification process required by Philippine regulations, we may request a copy of a valid government-issued ID and proof of address to confirm your identity. All information collected is used solely for the purposes described in this Privacy Policy and is never sold to third parties for marketing purposes.
We may also collect information about your gaming activity on vvjili, including bet history, deposit and withdrawal records, bonus usage, and session duration. This data helps us personalise your experience, identify responsible gaming concerns early, and comply with our regulatory obligations. If you contact our support team, we retain records of those communications to improve our service quality. You have the right to request a copy of the personal data we hold about you at any time by reaching out to our support team directly.
vvjili uses your personal information to operate your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the sports betting, bingo, and casino-style entertainment you signed up for. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional updates about offers available on the platform. Your gaming activity data is analysed to detect patterns that may indicate problem gambling, allowing us to intervene early and direct you to our Responsible Gaming resources when needed. We process payment data strictly to facilitate transactions and to comply with anti-money laundering requirements under Philippine law. We do not use your data to build advertising profiles or share it with third-party marketing networks.
We may use anonymised, aggregated data — which cannot identify you personally — for internal analytics, product development, and platform performance reporting. When we send you promotional communications, you can opt out at any time by contacting our support team or updating your notification preferences in your account settings. Legal obligations may also require us to process and retain certain data for a defined period, even after you close your account. All data processing activities are carried out in accordance with the Data Privacy Act of 2012 of the Philippines and applicable regulations issued by the National Privacy Commission.
Your personal data is accessible only to authorised vvjili staff who need it to perform their job functions — such as customer support agents, compliance officers, and payment processing teams. We work with a limited number of trusted third-party service providers, including payment gateway operators and identity verification partners, who process data strictly on our behalf and under binding data processing agreements. These partners are prohibited from using your data for any purpose other than the specific service they provide to vvjili. We will never sell, rent, or trade your personal information to any outside party for commercial gain.
In certain circumstances, we are legally required to share your information with Philippine government authorities, regulatory bodies, or law enforcement agencies — for example, in response to a valid court order or regulatory investigation. If such a disclosure is required, we will only share the minimum amount of data necessary to comply with the legal obligation. We may also share data in the event of a business transfer or merger, in which case you will be notified in advance and your rights under this Privacy Policy will continue to be protected.
vvjili employs industry-standard security measures to protect your personal and financial data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your login credentials, payment details, and personal information remain private at all times. Our servers are hosted in secure, access-controlled environments with regular security audits and vulnerability assessments. We maintain strict internal access controls so that only personnel with a legitimate need can view sensitive account information.
Despite our best efforts, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account safe — always use a strong, unique password for your vvjili account and never share it with anyone. If you suspect that your account has been compromised or that someone has accessed it without your permission, contact our support team immediately so we can take swift action. We will never ask you to share your password via email, chat, or any other channel.
Under the Data Privacy Act of 2012, you have specific rights regarding your personal data held by vvjili. You have the right to be informed about how your data is collected and used, the right to access a copy of your personal information, and the right to correct any inaccurate or outdated data in your account. You may also request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purpose it was collected — subject to our legal retention obligations. To exercise any of these rights, simply contact our support team and we will respond within the timeframe required by applicable Philippine law.
You also have the right to object to certain types of data processing, including direct marketing communications, and to withdraw your consent at any time where processing is based on consent. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. vvjili is committed to resolving any data-related concerns promptly and transparently. For general questions about your account or our platform, visit our FAQ page for quick answers.
vvjili may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will post the updated policy on this page with a revised effective date and, where appropriate, notify you via your registered email address or an in-platform notification. We encourage you to review this page periodically so you are always aware of how your information is being handled. Your continued use of the vvjili platform after any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to our support team at [email protected]. We are here to help and will always respond to your enquiries in a clear and timely manner. For more information about your rights and our platform rules, you can also review our Terms and Conditions and visit our Responsible Gaming page.
No Data Selling
We never sell or rent your personal information to third-party advertisers or data brokers under any circumstances.
Encrypted Transactions
All PHP deposits and withdrawals are processed over encrypted connections to keep your financial data safe.
Your Rights Are Protected
As a player in the Philippines, you have full rights under the Data Privacy Act of 2012 to access, correct, or delete your data.
Support Always Available
Have a privacy concern? Our support team is ready to assist you and will respond to all data-related requests promptly.
Your data is safe with us. Join thousands of Filipino players enjoying sports betting, bingo, and casino-style entertainment — all protected by our strict privacy standards.